So my FAVORITE sunglasses of the season fell apart in my hands the other day. The arm literally fell off while I was gently cleaning them.
I was dreading returning them to the Sunglass Hut. Firstly, because I hate the mall. Secondly, because I was expecting a return, or repair, debacle.
Let's just say the return experience was the BEST I have ever had.
The salesperson, who was the only person on the sales floor:
- juggled multiple customers
- looked up my purchase on the computer (I didn't have the receipt with me)
- examined my broken sunglasses and,
- handed me my glasses back - fixed!
As I returned to my vehicle, dazed and confused, I had two thoughts:
"I can't wait to get out of the parkade to put these babies on."
"I can't wait to get home and blog about this service."
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