Shock and Awe!

In my quest for the perfect earphones to help alleviate treadmill boredom, I picked up these Nixon earphones. I must say, they were not the ideal solution, but the sounds was pretty perfect and they were comfortable. They fit the bill until, two months ago, they stopped working. Expecting a customer service nightmare, I procrastinated.

Well, I just hung up the phone from a very helpful women at Spare Parts Chinook Centre. Guess what? The Nixons are warrantied for one year. All I have to do is take them to the store, and they will deal with them for me. Even better? I don't have to go through mountains of old receipts to find the bill. I actually gave Spare Parts my customer information upon purchase.

How good is this?

Rave Reviews For Sunglass Hut

Image: my current faves modeled by a client's baby brother

So my FAVORITE sunglasses of the season fell apart in my hands the other day. The arm literally fell off while I was gently cleaning them.

I was dreading returning them to the Sunglass Hut. Firstly, because I hate the mall. Secondly, because I was expecting a return, or repair, debacle.

Let's just say the return experience was the BEST I have ever had.

The salesperson, who was the only person on the sales floor:

• juggled multiple customers
• looked up my purchase on the computer (I didn't have the receipt with me)
• examined my broken sunglasses and,
• handed me my glasses back - fixed!

Stupefied, I asked "How did you do that so fast?" She answered, "It's a brand new pair."

As I returned to my vehicle, dazed and confused, I had two thoughts:

"I can't wait to get out of the parkade to put these babies on."
"I can't wait to get home and blog about this service."